Stainless Steel Gooseneck Chettle®

Stainless Steel Gooseneck Chettle:

Capacity: 1.2 liter / 40.5 ounces

Spout to handle: 11.5"
Height: 8"
Bottom diameter: 6"

Materials:

Stainless steel, BPA free virgin plastic, food safe virgin silicone.

Available in polished and brushed finish

Dishwasher safe kettle

One year limited warranty on manufacturing defects for more information contact us info@chemexcoffeemaker.com

Using the CHEMEX Chettle

Step 1: Fill your Chettle™ with water
between the MIN and MAX
fill lines.

Warning: Not keeping your water levels between the MIN and MAX lines can result in bodily harm or damage to your kettle.

Step 2: Heat your water
Place your Chettle™ over the center of your burner. The stainless steel Chettle™ is compatible with 
electric, gas, and glass stove tops.

Warning: The diameter of your electric and gas burner should ALWAYS be smaller in diamater than the Chettle bottom (6”). Do not let the flame of the gas burner spread beyond the bottom of the Chettle.

Step 3: Wait for the boil 
When your Chettle™ comes to a boil remove it from your burner.

Tip: After your water has come to a boil, remove it from the heat and let it rest for approximately 30 seconds before brewing.

Step 4: Brew your favorite hot beverages
Whether it be CHEMEX® coffee or tea the Chettle™ gives you the pour control you need for brewing success.

Before First Use

• Fill the Chettle™ with water up to the maximum level indicator and let the water boil.
• Pour out the hot water and repeat that process once more.
• After that, the Chettle™ is ready to use.
  

Cleaning + descaling the kettle
Mineral deposits, especially from hard water cause scaling
which gradually slows down the heating process and reduces performance. Therefore, cleaning is an integral part of the equipment maintenance. Scale is not harmful to your health but it may give your drink a powdery taste. Don’t use abrasive cleaners that may harm the exterior or interior finish of your kettle.

• The kettle is dishwasher safe. Put the kettle upside down with the lid removed and placed separately into the dishwasher.
• You can easily clean the kettle by hand.
• Lime-scale residue can be removed with a warm water and vinegar or lemon juice solution. Visit the Chettle™ page on our website to find out how to do this.

How to descale your kettle using vinegar

Fill the kettle with a solution of equal parts water and vinegar, and let soak for an hour. Next bring kettle to a boil and let the water and vinegar mixture sit in the kettle for another 15-20 minutes, discard water and rinse the kettle thoroughly.

Dry and then refill the kettle with plain water again, bring to a boil to get rid of any lingering taste of vinegar.

How to descale your kettle using lemon juice

Mix 2 tablespoons of lemon juice with 2 cups of water in the kettle, and let soak for an hour. Next bring kettle to a boil and let the water and lemon juice mixture sit in the kettle for another 15-20 minutes, discard water and rinse the kettle thoroughly.

Rinse out the kettle thoroughly then boil it again with clean water until the lemon scent is removed.

Limited ONE-YEAR WARRANTY

For any questions regarding your Chettle™ please first visit 
chemexcoffeemaker.com and the CHEMEX® Chettle manual Contact us at info@chemexcoffeemaker.com if you have additional questions. DO NOT mail the product back to the manufacturer without contacting CHEMEX®

• Read all Instructions and Safety Warnings.
• NEVER fill the Chettle™ beyond the MAX level indication. If the Chettle™ has been overfilled, boiling water could be ejected from the spout and could cause injury. Always fill the Chettle™ above the MIN level to prevent damage to your Chettle™.
• NEVER ALLOW YOUR KETTLE TO BOIL DRY. This can damage the Chettle™ and the stovetop.
• DO NOT place the Chettle™ on a burner that is larger in diameter than the bottom of the Chettle™. (6")
• ELECTRIC HEATING SOURCES keep the bottom of the Chettle™ centered over the burner. When using a GAS RANGE keep centered on the burner and do not let the flame spread beyond the bottom of the Chettle™. Direct heat under the spout may cause hot water to be ejected from to the spout. Direct heat focused under the handle may cause it to become too hot to hold. Both of these could cause injury or damage to your Chettle™.
• Hot water can cause serious burns, use caution while pouring.
• Do not touch the body or bottom of the Chettle™ during and some time after use, as it gets too hot to hold. Always lift the Chettle™ by its handle.
• Always have lid on when Chettle™ is in use. Be careful of steam when you open the lid immediately after the water has boiled.
• The Chettle™ is only intended for water.
• Depending on the hardness of the water in your area, small spots may appear in your Chettle™. This is the result of scale build-up on the inside of the Chettle™, to remove descale your Chettle™ by following the instructions given in the ‘CLEANING + DESCALING’ section in the manual.
• By ignoring the safety instructions the manufacturer cannot be held responsible for the damage.
  

To make a warranty claim please email info@chemexcoffeemaker.com

RETURN POLICY/ WARRANTY

• You have three days from receipt of product to report breakage or errors in shipping
• To request a return or exchange of a product, visit our "Returns and Exchange" page within 30 days.
• The item must be in its original packaging and include all documentation.
• We will only accept requests for refund or exchange within a 30 day period after you receive the product.
• We are not responsible for items that arrive to us broken or are lost in transit. We recommend using a carrier that will insure the products you are returning.
• We are not responsible for the cost of returning an item for exchange or refund.
• We do not warranty against traumatic breakage of Chemex products.
• We do not offer exchanges or refunds on items not bought directly from Chemex Corp. Please contact the store which the products were originally purchased from for assistance with these transactions.

If there are any problems with your order or you did not receive all of your items, please fill out the Return & Exchange Request form here: Return & Exchange Request

Application of Warranty: CHEMEX is a professional brand, and as such, any CHEMEX guarantee / warranty coverage is only applicable with valid proof of purchase from an Authorized CHEMEX seller. The CHEMEX warranty WILL NOT apply to products purchased on Amazon.com without valid proof of purchase from our Chemex Coffeemakers seller account only.  We have not authorized any other sellers of our products on the Amazon platform.  For products purchased through our Chemex Coffeemakers account, please contact our team through Amazon to initiate a replacement or return.